Report a Security Vulnerability

If you discover a security issue in our products, please contact our security team immediately via email: 📧 service@lubluelu.com

Response Process 

Confirmation

We will acknowledge receipt of your report within 1 business day.

Status Updates

You will receive weekly updates on the investigation progress.

Resolution Timeline

Critical vulnerabilities: Resolved within 30 days with updates released on our Support Page.

High-risk vulnerabilities: Resolved within 60 days.

Note

Avoid public disclosure before confirmation. 

Security Update Policy 

We commit to providing security updates for this product until December 31, 2028.